Refund & Cancellation Policies
PLEASE NOTE: A withdrawal
form must be filled out online or at the School office
for all cancellations and/or refunds. Absence from class does not constitute notice of cancellation.
- If a course is cancelled due to low enrollment, registrants will be given one week's notice, and a credit will remain on file unless a request is made for a transfer or refund.
- Registrants may cancel from a program prior to the commencement of the first class of the term. A non-transferable $30.00 administration fee per class, per term will be charged.
- Participants cancelling after the first class of the term will be charged for that class plus the non-transferable $30.00 administration fee per term. Notice of cancellation must be given to the School's office in writing. As of the start of the second class of the term, no refunds, credits, session transfers or student transfers will be allowed. Only requests accompanied by a medical certificate from the family physician will be considered.
Students must be registered in a "grade-appropriate" class at the start of a session. For Preschool programs, children must be the age specified, and a copy of the child's birth certificate is required upon registration. We reserve the right to ask for documentation and/or to remove the child from a class that is not age-appropriate. Adult programs can be attended by students of any age 15+.
Should a student choose to transfer from one class to another, a $10.00 transfer fee will be charged. A transfer form must be filled out online or at the School office. As of the second class of the term transfers will not be allowed without the consent of administration.
There are no make-up classes allowed for missed classes due to illness or holidays. There are no discounts, refunds or credits for classes not attended.
The School reserves the right to cancel classes due to severe and extreme weather conditions at the discretion of our administration. There are no refunds issued for such cancelled classes. Students will be notified by phone and information can be found on our homepage, Facebook page and Twitter feed. The School will try to arrange one make-up class date in such circumstances. Should a student not be available for the scheduled make-up class, there will be no refunds or credits issued.
We do not guarantee parking. There is space for 12 cars on site. Should you choose to park in the lot, please sign in at the office. Please be patient entering and exiting from our lot. Should you need to leave your class early, please do not park in our lot as class start and end times are created with the ease of parking-lot traffic in mind. Parking may be available on nearby residential streets. There is also a public parking lot at 95 St. Clair West. The School will not be responsible for parking tickets due to illegal parking. The School is also not responsible for damages to vehicles that may occur in the parking lot. Parking is not permitted at Brown Public School.
Pick Up/Drop Off
Please be punctual when dropping off and picking up children. Children under the age of 8 are not allowed to wait in the lobby unsupervised. Ask about our supervised Pre-Class Program for after school students. In the event of late pick-up, a ten-minute grace period will be allowed, after which a $35.00 fine will be charged.
The Avenue Road Arts School reserves the right to photograph and video tape all classes and use the images for publicity purposes and promotional materials. Should you object to the use of your image or your child's image in promotional materials, please inform the School's office in writing at the time of registration.
Visitors and Guests
Due to limited studio space, the Arts School does not allow guests or visitors in classes. Please schedule a tour, in advance through the School office.
Due to severe life threatening allergies, no nut products are permitted in the School.
What to Wear
We do not supply smocks. Please dress in clothing that is comfortable to work in. School aprons and t-shirts can be purchased at the registration counter or in our online store.
The Avenue Road Arts School reserves the right to make course and/or instructor changes at any time.