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The Financial Post
November 21, 2000
Portrait of an Artist
as Free-form Exec
In this arts-based program, executives
are encouraged to think beyond their routine and daily mental
box
BY HELEN BUTTERY
Besides the occasional glance at the painting
hanging on the boardroom wall, few people rarely pause to contemplate
what merits, besides esthetic, art might bring into their workplace.
Lola Rasminsky, director of Toronto's
Avenue Road Arts School created Beyond
the Box to bring the value of artistic thinking to corporate
culture. Now in its second year, the program has been seen by
groups from Nortel Networks Corp., the Rotman School of Management
and Alliance Atlantis Communications.
Recently, 12 members of Hellin Marketing
Group took part in a four-hour Beyond the Box workshop at the
Windsor Arms Hotel in Toronto. As the session begins the Hellin
employees are seated in a circle and classical music plays in
the background. Ms. Rasminsky tells the participants to think
of this exercise as a "form of cross-training for creative problem
solving."
Along the same line as lateral thinking
(a method of solving problems indirectly or by apparently illogical
methods) pioneered in the late 1960s by theorist Edward de Bono,
Beyond the Box uses the artist's vision, as Apple Computer's ad
campaign promotes, to "Think Different." Through drama and art
exercises, it encourages you to find ways of thinking and responding
that you might not have considered in the past.
Presented with colourful pipe cleaners,
glue, construction paper and paint brushes, the staff of Hellin
know this is not going to be a regular day at the office. It's
a huge departure from the formal dynamic of the boardroom meeting.
"I tend to chair meetings," says John Crow, former governor of
the Bank of Canada. "I certainly wasn't in a chair here." On the
board of directors of the school, Mr. Crow was one of Ms. Rasminsky's
guinea pigs in developing the program.
"So much of what you do is in the judgmental
context, you're not going to be judged by this. Just see where
your fancy leads you," he says.
In one exercise the members of Hellin
are divided into three groups. Using a tray of arts and crafts
materials and various non-descript parts you might find in a hardware
store they are instructed to create and market a machine to sell.
One invention, the Shopping Channel Channeler, channels spirits
at home. In a convincing demonstration, the members of the group,
posing as Shopping Channel regulars like Sally Struthers and Dionne
Warwick, summon the spirit of Elvis Presley. The Channeler is
available for three low payments of $19.95 and comes with attractive
nose plugs, as stirring up old spirits is a smelly business, explains
the participants.
It may appear to be a good excuse to digress
into a childhood world of fun and make-believe. But such role-playing
has positive results. When people are more relaxed, they share
more ideas. Fifty of the top human resources people from Bell
Canada went through the program. Georgina Wyman, senior vice-president
and chief human resources officer for Bell Canada, says the program
loosens up the organization and "loosens up people's thinking."
Bell has introduced changes in the workplace to promote the free
flow of ideas. The quarterly conference call with 700 participants
is now done in a talk-show host format.
"They interview me and it makes people
more comfortable about asking me questions," she says. It won't
happen overnight, but the Beyond the Box program is a step toward
innovative thinking.
The minimum cost of the program is $4,000
and it can exceed $10,000, depending on the company's requests.
No jacket is required, but Mr. Crow recommends you wear socks
without holes.
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